7 Kg Front Loading Fully Automatic Washing Machine with 3D Wash System

Samsung Washing Machine Error Codes: What They Mean and How to Fix Them

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Washing Machine Repair

Find the complete list of Samsung Washing Machine error codes and troubleshooting solutions. Learn how to fix common issues like drainage problems and spinning failures, and get expert Samsung washer repair services in Bhubaneswar and Odisha.

Samsung washing machines are equipped with various error codes to help users quickly diagnose and resolve issues. These error codes can appear on the display or flash on the screen when there is a problem with the machine. Below is a guide to common Samsung washing machine error codes, their meanings, and how to fix them.

1. UE (Unbalanced Load Error)

Cause: The UE error occurs when the washing machine detects an unbalanced load. This can happen if you have one heavy item (like a blanket or towel) or the clothes are not distributed evenly inside the drum.
Solution:

  • Pause the cycle and redistribute the clothes evenly inside the drum.

  • Remove a few items if needed and restart the spin cycle.

  • If the error persists, try running the spin cycle with fewer clothes to ensure better balance.

2. 4E (Water Supply Error)

Cause: The 4E error indicates that the washing machine is having trouble filling with water. This could be caused by a blocked or kinked hose, a clogged filter, or issues with the water supply.
Solution:

  • Check that the water supply valves are fully open.

  • Inspect the inlet hoses for blockages or kinks and straighten them out.

  • Clean the water inlet filters (located at the point where the hoses connect to the washing machine).

  • If the issue persists, the inlet valve may need to be replaced.

3. 5E (Drainage Error)

Cause: The 5E error means the washing machine cannot drain water properly. This could be due to a clogged drain hose, a blocked filter, or a malfunctioning drain pump.
Solution:

  • Check the drain hose for kinks, clogs, or obstructions.

  • Clean the drain pump filter, which is usually located near the bottom front of the machine.

  • If the issue is still unresolved, the drain pump may be faulty and need to be repaired or replaced.

4. OE (Overflow Error)

Cause: The OE error occurs when the washer overfills with water. This can be caused by a stuck water level sensor or a malfunctioning water inlet valve.
Solution:

  • Turn off the water supply and unplug the washing machine.

  • Inspect the water level sensor for any debris or damage. If it’s dirty, clean it carefully.

  • If cleaning doesn’t fix the problem, you may need to replace the water inlet valve or the water level sensor.

5. LC (Leakage Error)

Cause: The LC error means there’s a leak or moisture detected inside the machine, often near the door or at the bottom of the unit.
Solution:

  • Inspect the door seal and gasket for any tears or damage.

  • Ensure the drain hose and water inlet hoses are properly connected and not leaking.

  • Check the detergent drawer for any blockages or excess detergent, as this can cause leaks.

6. dC (Door Control Error)

Cause: The dC error code indicates an issue with the door or door lock mechanism. This could be a problem with the door latch, a door switch malfunction, or the door not closing properly.
Solution:

  • Ensure the door is securely closed and latched.

  • Inspect the door lock and latch for any visible damage or obstruction.

  • If the door lock is faulty, it may need to be replaced.

7. tE (Temperature Error)

Cause: The tE error indicates an issue with the water temperature sensor, such as when the machine is unable to heat the water to the desired temperature.
Solution:

  • Check the water supply to ensure that both hot and cold water are connected properly.

  • Inspect the heating element for any visible damage. If it’s faulty, it may need to be replaced.

  • If the problem persists, the temperature sensor might be malfunctioning and should be checked or replaced by a technician.

8. HE (Heating Error)

Cause: The HE error typically occurs when the washer is unable to heat the water properly during the wash cycle. This could be caused by a faulty heating element or temperature sensor.
Solution:

  • Verify that the heating element is functioning properly.

  • Inspect the water inlet valve for issues with the water flow.

  • If the problem continues, the heating element may need to be replaced.

9. CE (Communication Error)

Cause: The CE error is triggered when the washing machine experiences a communication failure between the control board and the motor.
Solution:

  • Unplug the washing machine for 10-15 minutes to reset the control board.

  • Check the wiring connections to ensure there are no loose or damaged wires.

  • If the error continues, the motor or the control board may be faulty and may require professional repair.

10. dE (Door Error)

Cause: The dE error occurs when the washing machine detects that the door is open or there is an issue with the door switch.
Solution:

  • Check the door to make sure it is fully closed and latched.

  • If the door switch is damaged, it may need to be replaced.

11. tE1 (Temperature Sensor Malfunction)

Cause: The tE1 error occurs when there’s a problem with the temperature sensor on the washing machine.
Solution:

  • Check the temperature sensor for any visible damage or wear.

  • If damaged, the temperature sensor will need to be replaced.

12. nF (No Fill Error)

Cause: The nF error is displayed when the washing machine does not fill with water during the wash cycle. This can be caused by a blocked filter, kinked hoses, or issues with the water supply.
Solution:

  • Ensure the water supply valves are open and water is reaching the machine.

  • Check the water inlet hoses for any blockages or kinks.

  • Clean the water inlet filters and check for any obstructions.

13. PF (Power Failure)

Cause: The PF error appears when the washing machine experiences a sudden power interruption, such as during a power surge.
Solution:

  • Ensure the washing machine is plugged in and receiving proper power.

  • Reset the washing machine by turning it off and on again after a few minutes.

  • Check the power supply and circuit breaker to make sure there are no electrical issues.

14. SE (Sensor Error)

Cause: The SE error indicates a problem with the motor or tachometer, which controls the motor’s speed and rotation.
Solution:

  • Turn off the machine and unplug it for 10 minutes to reset the system.

  • Check the wiring connections to ensure the motor and tachometer are connected properly.

  • If the issue persists, the motor or tachometer may need to be replaced.

15. AE (Air Vent Error)

Cause: The AE error occurs when there’s an issue with the air vent or airflow within the washing machine. This typically happens in models with an air vent for drying.
Solution:

  • Check for any blockages in the air vent or filters.

  • Make sure the washing machine is not overloaded, which can affect airflow.

  • If the issue persists, the air vent or related components may need to be checked by a technician.

Find the complete list of Samsung Washing Machine error codes and troubleshooting solutions. Learn how to fix common issues like drainage problems and spinning failures, and get expert Samsung washer repair services in Bhubaneswar and Odisha.

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New Code Old Code Cause Solution
1E E7 Water level sensor Issue • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
3E
3E1
3E2
3E3
3E4		 EA
EB		 Motor defect • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
E4 E1 Water supply error. The appliance is not detecting that the unit is filling with water. • Check water supply is turned on and that there is adequate water pressure (min:0.5bar, max: 8bar).
• Check to see if the water hoses are not kinked. Check Inlet filters inside end of Water Valve.

• If water supply is OK, please call the customer support team.
4E1
4E2		 4Ed Water temperature issue • Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.
• If problem persists please call the customer support team.
5E E2 Water drainage issue. Water is not draining from appliance. • Check drainage pump filter for blockages (e.g. lint, coins hair, clips)
• Check drain hose and waste connection for kinks and blockages.
Then select a spin cycle to drain the remaining water in the appliance.
• If problem persists please call the customer support team.
6E   Water heater not functioning servicecenterbhubaneswar.in
6F   Unknown: this is not an error code. Contact us about this. • Please call the customer support team.
8E   Over current error • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
9.00E+01 PH1 Power error • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
9.00E+02 Plo Power error • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
AE 13E Signal communication error between Main PCB and Sub PCB • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
bE   Motor issue • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
bE1 12E Power button issue • Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.
• servicecenterbhubaneswar.in
B2/bE2 14E Control button issue • Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.
• If problem persists please call the customer support team.
bE3 18E Button defective • Please call the customer support team.
CE E8 Water cool down issue • Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.
• If problem persists please call the customer support team.
dE
dE1		 Ed Door issue • Check that the door is closed fully.
• Check nothing is trapping in the door.
• Check unit is not overloaded.
• If problem persists please call the customer support team.
dE2   On/Off switch error • Button is being operated continuously. Please disconnect appliance from mains wait 5 minutes and then try again.
• If problem persists please call the customer support team.
FE FE Fan error • Please call the customer support team.
H1
HE		   Water temperature issue • Please call the customer support team.
HE1 E5 Water heater not functioning • Please call the customer support team.
HE2 HE2 Dryer heater not functioning • Please call the customer support team.
HE3   Steam function does not operate normally • Please call the customer support team.
HOT   Appliance too hot • This is not a fault; appliance fan will continue to run until the appliance is cool enough for the washing to be removed (55°C). Then the door will unlock. – This prevents heater faults.
LE
LE1		 E9
11E		 Natural drain/Water leak – Low water level detected during cycle. • Check that the level of the drain hose is not lower than the base of the washing machine. Additionally check for a water leak. If no trace of water, switch off the power, reconnect and try again.
• If problem persists please call the customer support team.
OE
OF		 E3 Overflow error • Too much washing powder/liquid may have been added. Switch off the power to the appliance, wait 30 seconds then Switch the power supply back on. The drain pump should operate to drain the washing machine.
• If problem persists please call the customer support team.
t1
ee2/t2
tSt		   Appliance in test mode • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
SUD (sometimes misread as 5UD)   This occurs when too much foam is detected and is displayed whilst foaming is being removed. • This is not a fault.
• The appliance will usually cure this fault on its own, however if it does not you will need to run either an “Eco drum clean” cycle (some models) or a 90°C cotton cycle with no detergent or washing load.
• To prevent this from happening please reduce the quantity of detergent used.
tE EC Temperature sensor issue • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
tE1
tE2
tE3		   Temperature sensor error • Please call the customer support team.
UC   Excessive fluctuation in the supply voltage • Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.
• If problem persists please call the customer support team.
UE E4 Unbalanced error – The load in the drum is unbalanced. • This is not a fault. The appliance is detecting an unbalanced load and is stopping the spin for safety reasons.
• To help prevent this from occurring please redistribute washing by adding or removing items to ensure a more balance load.
• Single large/heavy items such as bath mats or large towels are unlikely to spin on their own so please add 2/3 additional towels and put on another spin cycle.

Conclusion:

Samsung washing machines are equipped with error codes that help pinpoint specific issues within the unit. While some problems, like unbalanced loads or clogged hoses, can be solved with basic maintenance, others—like motor, sensor, or control board issues—may require professional repair. Regular cleaning, proper loading, and routine maintenance will help prevent many common issues. Always refer to your user manual for specific troubleshooting steps, and don’t hesitate to call a technician if the error code persists despite your efforts.

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